Description
Foreword xi Preface xv Introduction xvii Acknowledgments xxv About the Authors xxvii Chapter 1: An Organization at a Crossroads 1 Complex Challenges Create Urgency for Agility 2 Reducing Dependencies Makes Change Possible 4 Organizational Change Requires Protective, Progressive Dictatorship 10 Two Paths, One Goal 12 Reflections on the Journey 15 Chapter 2: Forming Teams and Discovering Purpose 17 Changing the Organization, One Team at a Time 18 Finding the Right People 22 Empowering Teams 26 Placing the Customer at the Center of the Change 29 Reflections on the Journey 35 Chapter 3: Shifting from Output to Impact 37 “What Gets Measured Gets Done” 38 Reflections on the Journey 53 Chapter 4: Learning to Let Go 55 Empowerment Doesn’t Come for Free 56 Agile Leaders Help Teams to Grow Their Ability to Reach Audacious Goals 60 Letting Go in Small Steps 65 Slow Decision-Making Kills Team Self-Management 69 Reflections on the Journey 73 Chapter 5: The Predictable Existential Crisis 75 New Ways of Working Threaten the Old System 76 Reflections on the Journey 97 Chapter 6: Leaders, Everywhere 99 Nurturing and Growing an Agile Organization 100 Reward Building Teams and Leadership, Not Silos 114 Promotional Rewards Lock in Organizational Structures 117 Performance Reviews Don’t Go Away, but They Do Change Dramatically 118 Reflections on the Journey 122 Chapter 7: Aligning the Organization 123 Evolving the Operating Model 124 Scale Agility by Removing Dependencies 131 Consolidating Support and Eliminating Opposition 132 Realign Compensation Plans 140 Realign Career Paths 141 Embrace Catalytic Leadership 142 Replace Status Meetings with Transparency 143 Be Realistic About How Long the Transition Will Take, and What It Means 146 Reflections on the Journey 147 Chapter 8: Aligning the Culture 149 What Makes Changing Culture Hard 150 Agile Leaders Must First Find Their Own Way 152 Build Bridges to the New Culture 153 Anticipate and Overcome Setbacks 159 Use “Self-Sustenance” as a Measure of Success 162 Agile Journeys Never Really End 165 Reflections on the Journey 168 Appendix A: Patterns and Anti-Patterns for Effective Leadership 169 Appendix B: Doreen’s Sketchnotes 171 Index
