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9783640982004
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  • -90% https://raw.githubusercontent.com/stevesteve2020-lab/Business8/refs/heads/main/FsgTbOnJ2V5lHNDVBS.jpeg

    Die GAP-Analyse zur Qualitats- und Kundenzufriedenheitsmessung bei Dienstleistungen: Darstellung und Anwendung am Beispiel eines Kfz-Sachverstandigenburos

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    Die GAP-Analyse zur Qualitats- und Kundenzufriedenheitsmessung bei Dienstleistungen: Darstellung und Anwendung am Beispiel eines Kfz-Sachverstandigenburos, Dr Oliver Thomas, 9783640982004

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