Description
A highly practical and insightful book; it will help you to perform more effectively in a workplace which requires you to function effectively in predominantly adversarial relationships. Whether you work for a small, medium or large organization this book will enable you to get things done effectively in prevailingly oppositional relationships. ARYANNE OADE has worked as a Chartered Psychologist since 1991. She has appeared on C4 speaking about customer complaints handling; has given an address on ‘Creativity in Business’ at the British Association for the Advancement of Science and has appeared on Radio 4 speaking on the same topic. Aryanne has spoken at both the Leeds and York Institute of Directors Breakfast Meetings on ‘Politics, Power and Profit’; and once at the British Psychological Society’s Annual Conference on ‘Stress Levels Among South Yorkshire Probation Officers.’ She is a member of the British Psychological Society’s Special Group in Coaching Psychology and holds general membership at the Division of Occupational Psychology. She is also a Member of the Association for Coaching. Aryanne regularly coaches senior-level clients on the complex interpersonal issues surrounding handling adversarial, political and challenging colleagues. She has worked on these issues with clients from investment banking, consultancy and professional services firms, as well as variety of other global organizations. Since 1994 Aryanne has designed and delivered over 140 bespoke executive coaching programmes and over 110 tailored professional skills workshops for managers and leaders across the UK, Europe and North America. Overview How To Use This Book What is an Adversarial Working Relationship?: The Behaviours and Dynamics in a Relationship Characterised by Little Trust or Support The Impact of Adversarial Behaviour at Work: The Consequences of Oppositional Behaviour for Workplace Relationships Low Trust, Low Support: The Cornerstones of an Adversarial Approach Selective Adversarial Behaviour: Colleagues Who Sometimes Use an Adversarial Approach and Who Sometimes Don’t Working with Adversarial Peers: Getting Things Done Through Influence Managing Adversarial Team Members: Confronting Counter Productive Behaviour Reporting to an Adversarial Manager: Handling a Boss with Organisational Authority and an Adversarial Mindset Adversarial Allies: A Narrative Case Study