Description
This road map will give confidence to leaders of nonprofit organizations and faith groups facing the unknown with sometimes limited resources. The many examples–of actions which averted calamities and of failures resulting in chaos–are engaging. “When Bad Things Happen to Good Organizations” answers the questions that are often in the backs of the minds of those who lead organizations: * How do I know this is a crisis? * Can crises be prevented? * What do I do when I walk out the door and the media has questions? * What actions can our board or council take right now? The guides which are included are easily adapted by any organization. Every nonprofit leader should own “When Bad Things Happen to Good Organizations”. Every board should discuss this topic. Every organization should have a plan for “When Bad Things Happen to Good Organizations”. Table of Contents: Chapter One: About Crises Questions to Consider External Crises Internal Crises What Makes a Crisis Life-Threatening Prevention and Cure The Keys to Crisis Management Chapter Two: Preventing Crises with Policies The Benefits of Policies Determining Which Policies Are Needed The Essential Documents for a Policy Manual Policies Are Often Overlooked Examples of Preventing Crises with Policies Chapter Three: Preventing Crises with People The People Who Make Up the Board of Directors The Role of the Board Keys to Creating a Highly Functioning Board Areas of Board Vulnerability Examples of Preventing Crises through Board Excellence Staff of Nonprofit Organizations Guidelines for Creating a Strong Staff Executive Transition Management Guidelines for Effective Management of Staff Examples of Preventing Crises through Staff Excellence Chapter Four: Precursors to Crises Measuring Severity Assessing Tools Already in Place Acknowledging and Managing Conflict Timing and Time Two Key Responses to Conflict Conflict Management 101 Bullies Examples of Precursors to Crises Chapter Five: It’s a Crisis Elements of a Crisis An Identified Crisis is the Reality Emergency Plan in Time of Crisis Examples of Crisis Management Chapter Six: The Crisis Has Passed Evaluation Communication Personnel Assessment Critical Conditions for Organizations Examples of Nonprofits in the Aftermath of Crises Chapter Seven: Making the Organization Safe The Importance of Policies and People Identifying and Addressing Precursors to Crises Managing the Emergency Utilizing the Period After the Crisis Creating a Crisis Contingency Plan Developing and Utilizing a Crisis Audit Team Reaping the Rewards of Crisis Management Work Prescriptions In Case of Emergency Crisis Emergency Plan Six Month Plan Emergency Contingency Planning Emergency Data Bank
