Description
The official word from Twitter on how to harness the power of the platform for any cause. As recent events in Japan, the Middle East, and Haiti have shown, Twitter offers a unique platform to connect individuals and influence change in ways that were unthinkable only a short time ago. In Twitter for Good, Claire Diaz Ortiz, Twitter’s head of corporate social innovation and philanthropy, shares the same strategies she offers to organizations launching cause-based campaigns. Filled with dynamic examples from initiatives around the world, this groundbreaking book offers practical guidelines for harnessing individual activism via Twitter as a force for social change. * Reveals why every organization needs a dedicated Twitter strategy and explains how to set one * Introduces the five-step model taught at trainings around the world: T.W.E.E.T. (Target, Write, Engage, Explore, Track) * Author @claired is the head of corporate social innovation and philanthropy at Twitter, collaborating with organizations like Nike, Pepsi, MTV, the American Red Cross, charity:water, Room to Read, the Gates Foundation, the Skoll Foundation, the Case Foundation, National Wildlife Federation, Kiva, the United Nations, Free the Children, Committee to Protect Journalists, Partners in Health, FEMA, Ushahidi, The Acumen Fund With more than 200 million users worldwide, Twitter has established itself as a dynamic force, one that every business and nonprofit must understand how to use effectively. Claire Diaz-Ortiz leads corporate social innovation and philanthropy at Twitter, Inc., and is a sought-after speaker on social innovation. Diaz-Ortiz is the cofounder of Hope Runs, a nonprofit organization operating in AIDS orphanages in Kenya, and owns Do Well Media. She holds an MBA and other degrees from Oxford and Stanford. She lives in the San Francisco Bay Area. Find more information at www.clairediazortiz.com and on Twitter via @ClaireD. Foreword ix by Biz Stone Preface xv Introduction 1 Chapter 1 Be a Force for Good 3 Chapter 2 T (Target): Why Tweet? 13 Chapter 3 W(Write): Why You Should Tweet like Kanye 43 Chapter 4 E (Engage): Tools to Win 75 Chapter 5 E (Explore): Finding Everybody, and Bringing Everybody to You 117 Chapter 6 T (Track): Making Sure You’ve Hit Your Mark 139 Chapter 7 Applying the T.W.E.E.T. Framework 161 Conclusion 191 Top Questions Reference List 193 Resources 195 Acknowledgments 197 About the Author 200 Index 201
