Description
How companies like Accenture, Eli Lilly, Michelin, and Philips are cutting training costs by going virtual The methods used to train employees is rapidly changing. Second Life and other virtual worlds are fast becoming a critical part of successful training and recruitment programs of leading companies worldwide. Employees acting in virtual reality show improved retention and teamwork and their strengths and weaknesses can be recorded and addressed immediately. Instructional exercises can be conducted simultaneously with employees scattered across the globe. This book teaches you all you need to know about the use of virtual worlds: what they are, how to launch a successful training program with them, and why virtual worlds are already being utilized by top companies on the cutting edge. Alex Heiphetz is founder and president of AHG, Inc., a software solution company specializing in business services to training companies and educational institutions: custom software, training simulations, audio and video production. Dr. Heiphetz consults with corporations and universities on the benefits and logistics of virtual training and education programs. He has presented on Second Life as related to corporate training at multiple conferences, such as Innovations in Learning 2007, the Distance Learning Association (2008), the Society for Applied Learning Technology (2008) and at SNY ASTD (2008). His papers have appeared in Distance Learning magazine, Training Magazine and other publications. Gary Woodill is Director of Research at Brandon Hall, a leading research firm focusing on learning, where he tracks emerging learning technologies. Brandon Hall’s clients have included Microsoft, IBM, Cisco, GE, Motorola, Kraft, HP, Goldman Sachs, and Westinghouse, among others. He speaks frequently at conferences such as ASTD, CSTD and SALT, and blogs daily at Workplace Learning Today. Preface Introduction Chapter 1. Virtual Worlds Chapter 2. Enterprise Applications of Virtual Worlds Chapter 3. Virtual Worlds Chapter 4. Linden Lab And Second Life In Their Own Words Chapter 5. Deploying a Corporate Training Program in Second Life Chapter 6. First Steps in Virtual World Chapter 7. Teaching complex concepts in a new way Chapter 8. Teamwork and Leadership in Virtual Worlds Chapter 9. Doing It Asynchronously Chapter 10. Procedural Training in Second Life Chapter 11. Recruiting and New Hire Orientation Chapter 12. Enterprise Collaboration Chapter 13. The Future of Employee Training in Virtual Worlds Bibliography
