Description
Easy-to-follow and understand, “The Systems Thinking Approach to Strategic Planning and Management” presents the first practical application of ‘systems thinking’, a concept first introduced by Peter Senge in the “Fifth Discipline” as a new, better and elegantly simple A-B-C approach to strategic management, planning, and change. It provides a unique ‘Systems Thinking Approach’ that places equal emphasis on planning, strategies, and change management processes in support of customer satisfaction.
