Description
Armand V. Feigenbaum is President & CEO, General Systems Co., Inc. and the originator of Total Quality Control, which was conceived and completed while he was earning his doctoral degree from MIT. He is the recipient of the 2007 National Medal for Technology and Innovation and numerous other medals and honors from quality associations around the world. 1. Promote management capital 2.Keep aware and agile 3.Focus on customers 4.Manage smart in new ways 5.Learn and innovate 6.Sustain and systematize 7.Grow through opportunism 8.Combine hard and soft 9.Operationalize concepts 10.Innovate constantly 11.Lead with heart and head 12.Manage better, not more 13.Drop dead doctrines 14.Network responsibility 15.Collaborate strategically 16.Compete using technology 17.Find and fix disconnects 18.End failure costs 19.Lead with the best 20.Cultivate best practices 21.Manage by the new model 22.Lead competitively 23.Lead your value chain 24.Capitalize and innovate
