Description
The Ascendant Organisation is about combining the commitment of people and control of business processes to achieve sustainable long-term business success. Peter Wickens’ book combines innovative thinking about organisations with substantial practical experience. Since it was first published the ideas have been much debated and very influential. These are now available for the first time in paperback in a fully revised and updated edition. PETER D. WICKENS had over 30 years of top executive experience in British, American and Japanese multinationals. Since leaving fits Nissan in early 1995, Peter had become Professor and President of the Centre for Achievement in Manufacturing and Management at the University of Sunderland. He was also a Vice President of the Institute of Personnel and Development and he wrote, lectured and consulted widely. He was Honorary Professor at Kingston University Business School. List of Tables List of Figures Acknowledgements Introduction PART I: KNOWLEDGE The Ascendant Organisation The Fundamentals of Behaviour Japan: Right or Wrong: Conclusions and Beginnings PART II: KNOW-HOW Culture, Vision, Mission: Whatever You Call It Leadership in the Ascendant Organisation Ascendant Behaviour The Processes and Practicalities Beyond TQM: Integrating Quality Customer: Supplier Partnerships Every Worker a Knowledge Worker Recognition and Reward Trade Unions in the Ascendant Organisation Becoming Ascendant The End of the Beginning Appendix: The Japanese Target References Index
