Description
Summary This book covers all the major aspects of change management for those working in public sector and not-for-profit organizations. It summarizes key theories and approaches to change management and includes detailed, worked descriptions of key techniques used in change management processes and programmes, with extensive reference to case studies drawn from a range of public sector, not-for-profit and other environments. Key features 1. Is written by a highly knowledgeable and well-respected practitioner in the field 2. Draws on the author’s wide-ranging practical experience of major organizational development and change management in a wide range of situation Applies as well as describes theory 3. Provides practical and realistic solutions to real-world problems 4. Gives the reader a ‘how-to’ manual for a range of circumstances and environments 5. Can be read as a whole or as a reference tool for specific circumstances. The Author David Baker, MA, MMus, MLS, PhD, MBA, FCILIP, FCMI, FRCO, FRSA, is Principal of the College of St Mark and St John, Plymouth. He was previously Pro-Vice-Chancellor at the University of East Anglia, Norwich. He has worked in management and leadership roles in UK Higher Education for 30 years and has undertaken a number of major change management projects both in the UK and abroad, including many countries in Western Europe and the Third World. He has published several management texts, most recently The Strategic Management of Technology: A Guide for Library and Information Services (Chandos, 2004). Readership The book is aimed at staff at all managerial and supervisory levels and for students of management and organizational development in a public, service or other not-for-profit context. Contents Introduction to change and strategic change management Structure and culture Building blocks Roles and responsibilities, partners and players Learning for change Strategy development Route mapping for change: techniques and tools Change implementation: techniques and tools Programme and project management Summary
