Description
Preface 1 Introduction Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove Part I Theory and Concepts 2 HSOM concepts Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 3 Data and Modelling Nathan Proudlove 4 Operations management of units Sylvia Elkhuizen 5 Operations management of process chains Jan Vissers 6 Improvement approaches Sylvia Elkhuizen and Nathan Proudlove 7 Linking operations with outcomes Jan Vissers, Sylvia Elkhuizen and Mahdi Mahdavi Part II Practice and improvement Improving healthcare practice Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 8 Improving operations management of units Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 9 Improving operations management of process chains Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 10 Improving operations management of networks Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 11 Use and misuse of Queueing Theory for hospital capacity decisions Nathan Proudlove 12 Surgical admission planning and patient mix optimisation Jan Vissers 13 Using pathways to model care processes and analyse performance Jan Vissers 14 Comparative OM analysis of stroke services in six EU countries Jan Vissers, Sylvia Elkhuizen and Mahdi Mahdavi 15 Analysing process and unit OPM performance for General Surgery Sylvia Elkhuizen 16 Master scheduling of medical specialists Jan Vissers 17 Cardio Care simulation. Modelling the interaction between resources Jan Vissers
