Description
This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to the important topic of operations management (OM). Integrating contemporary and traditional theories the text covers everything a student needs to understand the reality of operations in the modern world and combines the latest cutting-edge thinking with innovative learning features. Written in a concise and engaging style and based on up-to-date research in the field, the book provides a range of international case studies and examples that help students to apply theoretical knowledge to real-world practice. This is a must-have textbook for students studying Operations Management modules on undergraduate, postgraduate and MBA programmes. In addition, this is an ideal textbook to accompany modules on Operations Strategy, Production Management and Services Management. David Barnes is Head of the Department of Business Information Management and Operations at the University of Westminster Business School in London, UK. Previously, he has held lecturer posts at Royal Holloway University of London, the Open University and Thames Valley University, and has been a Visiting Research Fellow at the University of Cambridge. Prior to academia, he worked for 14 years in the process plant and building products industries in both engineering and line management positions. PART ONE: INTRODUCTION TO OPERATIONS MANAGEMENT 1.Operations Management 2.Operations Performance 3.Operations Strategy PART TWO: STRUCTURAL ISSUES 4.Facilities 5. Capacity 6.Process Design and Technology 7.The Supply Network PART THREE: INFRASTRUCTURAL ISSUES 8.Planning and Control 9.Inventory Management 10.Lean Operations 11.Quality Management 12.People in Operations Management 13.Risk, Resilience and Recovery 14.Operations Improvement 15.Innovation in Operations Management PART FOUR: THE FUTURE OF OPERATIONS MANAGEMENT 16.Emerging Challenges in Operations.
