Description
Andy Milligan is a leading international branding consultant. He has worked for almost 20 years advising major organizations on strategies for brand building, customer experience and internal culture, and comments regularly in the media on brand issues. He is the co-author of On Purpose and Bold. Simon Bailey is an experienced business leader and brand specialist who advises CEOs on using their brand to drive business growth. He was formerly European CEO of Interbrand and UK CEO of WPP agency the Brand Union. His agencies have twice been awarded ‘Agency of the Year’ by Marketing Magazine. Chapter – 01: Myth 1 – Brands are just a way of charging you more for the same product; Chapter – 02: Myth 2 – Once lost, brand trust can never be rebuilt; Chapter – 03: Myth 3 – A good brand can prop up a bad business; Chapter – 04: Myth 4 – Technology is diminishing the power of brands; Chapter – 05: Myth 5 – Branding is just about identity; Chapter – 06: Myth 6 – Brands don’t have any real economic value; Chapter – 07: Myth 7 – There is no such thing as brand loyalty; Chapter – 08: Myth 8 – The customer is always right; Chapter – 09: Myth 9 – It takes large resources and years of effort to build a global brand; Chapter – 10: Myth 10 – A brand is ‘owned’ by the marketing department; Chapter – 11: Myth 11 – Brand purpose is about effective corporate social responsibility; Chapter – 12: Myth 12 – Customers are seeking a conversation with your brand; Chapter – 13: Myth 13 – There are no real tools to help you manage your brand; Chapter – 14: Myth 14 – In certain businesses, brands really don’t matter; Chapter – 15: Myth 15 – Branding has nothing to do with the customer experience; Chapter – 16: Myth 16 – Branding is all about the product
