Description
Whether you’re an entrepreneur building a new enterprise, the leader of an established socially responsible business, or a marketing professional at a Fortune 500 company who wants to make a difference, this “in-the-trenches” guide provides action steps for creating marketing programs that benefit your company and the world. Using real-life examples from Patagonia, General Mills, Clif Bar, and many other companies, Marketing That Matters shows how to define your company’s mission, goals, and potential audience in ways that are flexible, creative, and true to your organization’s core values. They offer ten practices to engage customers using innovative marketing techniques–from discovering how customers make decisions to building committed communities of customers, employees, and strategic partners who will spread the word about your company–and potentially change the world. Marketing that Matters is the definitive handbook to help you incorporate social responsibility as a core element in your company’s marketing strategy. Chip Conley has won numerous awards including Guerrilla Marketer of the Year from the American Travel Marketing Executives, Northern California Entrepreneur of the Year, National Humanitarian Hospitality Company of the Year, and the Experience Stager of the Year at a conference in Las Vegas in which Joie de Vivre beat out competition that included Disney, Cirque de Soleil, and Ian Schrager Hotels. Chips book, The Rebel Rules: Daring to be Yourself in Business, was published 1. Introduction: Why read this book? 2. Don’t Fear Marketing: Use Marketing as a Core Business Strategy 3. Know Yourself: Build Upon Your Mission 4. What’s Your Definition of Success?: Define Your Goals 5. Question Conventional Wisdom: Don’t Limit Your Market 6. Know Your Audience: Be Aggressively Customer Centered 7. What’s Driving the Customer Decision?: Communicate Value and Values 8. Emotion Trumps Data: Connect With the Heart First, Mind Second 9. Building a Community: Empower People as Messengers 10. Walk the Talk: Be Authentic and Transparent 11. Using Your Platform to Change the World: Leverage Marketing for Social Impact
