Description
PART I: CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS 1. Introduction to Operations and Supply Chain Management 2. Operations and Supply Chain Strategies PART II: ESTABLISHING THE OPERATIONS ENVIRONMENT 3. Process Choice and Layout Decisions in Manufacturing and Services 4. Business Processes 5. Managing Quality 6. Managing Capacity PART III: ESTABLISHING SUPPLY CHAIN LINKAGES 7. Supply Management 8. Logistics PART IV: PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS 9. Forecasting 10. Sales and Operations Planning (Aggregate Planning) 11. Managing Inventory throughout the Supply Chain 12. Managing Production across the Supply Chain 13. JIT / Lean Production PART V: PROJECT MANAGEMENT AND PRODUCT/SERVICE DEVELOPMENT 14. Managing Projects 15. Developing Products and Services
