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Author Eric Bolland: Eric Bolland is Assistant Professor of Business at Viterbo College in LaCrosse Wisconsin. 1. Introduction and Plan of the Book 2. The Concept of Generations 3. Age Based Job Motivators and Generational Conflict 4. Generation Issues in Different Industries 5. How Generations Impact Businesses 6. Does Generation Matter? 7. Diagnosing and Solving Age Issues 8. Conclusions and a New Model for Age and Work

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