Description
Emotional Abuse and Neglect in the Workplace tackles the big questions: How does emotional neglect of employees affect an organization? How can management effectively manage while restoring an organization’s health? When trust is gone, only reliable behavior by senior managers can help – and this takes time. The author explores striking similarities between the symptoms of ailing organizations and abusive or neglectful families. This book explores not only a new theory of neglected organizations, but also a set of methods enabling OD practitioners to restore employees’ trust. It also provides diagnostic tools and guidelines for change agents who confront organizational neglect head-on and includes case studies and real-life experiences of OD practitioners. Joost Kampen 1 Parenting: A Source of Inspiration for Leadership 2 Amsterdam Public Transport: A Tough Nut to Crack 3 Emotional Neglect and Child Development 4 Neglect in the Workplace: Definition and Diagnosis 5 Recovering from Neglect 6 Good and Bad Leadership Styles 7 Recovery from Neglect: Coping and Intervening 8 Lessons for OD Practitioners 9 In Conclusion: A New OD Concept




