Description
The training and development needs of any workforce vary dramatically from employee to employee, even down to the style of communication needed to be effective. These generational, cultural and personality differences make it impossible to have a single training technique that fits everyone. “Complete Training” looks at the employee life cycle and suggests a series of training challenges and opportunities relevant for diverse employees at each stage – from new hires to the veterans of the organization. Training professional Robin Hoyle shows learning and development (L&D) practitioners how to build adept individuals, as well as an organization with a memory, continually learning from its own endeavors. Basing his book on scientific research into how people learn and taking into account the realities of working in modern organizations, Hoyle proposes a rigorous approach to workplace learning. With a focus on measured, evidence-based techniques, “Complete Training “seeks to reposition L&D as central to strategy, the business and the organization’s mission.