Description
1. Introduction: Trust and Confidence in Government and Public Services Sue Llewellyn, Stephen Brookes and Ann Mahon Part I: Understanding Trust and Confidence 2. How Do Trust and Confidence Affect the Governing of America? Larry Lynn Jr. 3. Evidence-based Trust: A Contradiction in Terms? Christopher Pollitt and Naomi Chambers 4. Trust and Networks Erik Hans Klijn and Jasper Eshuis Part II: Trust in Government and Major Public Institutions 5. Trust in Government, Performance Information and Democracy Stephen Greasley 6. Why Do Politicians Reform? Do They Know Something about the Drivers of Trust in Government? Nick Manning and Alejandro Guerrero 7. The British Broadcasting Corporation: A Trusted Institution? Greg Dyke and Nick Clifford 8. Trust between the UK Government, the Nation and its Armed Forces: the Military Covenant Mike Dunn 9. Trust at the Interface between the Third and Public Sectors Alex Murdock Part III: Trust and Citizens Confidence in Public Services 10. Relationships in Healthcare: Trust in Transition? Ann Mahon 11. Public Trust and Education: Teachers and their Work Helen Gunter and David Hall 12. Trust and Control in Childrens Services Adina Dudau and Georgios Kominis 13. Public Trust in Policing Stephen Brookes and Peter Fahy Part IV: Conclusion 14. Conclusion Trust and Confidence in Government and Public Services: Emergent Themes Sue Llewellyn, Stephen Brookes and Ann Mahon
